Contact Dominex — Railway Parts & Sourcing Enquiries

How We Handle Enquiries

We aim to respond to all enquiries as quickly and accurately as possible. For straightforward requests where clear part numbers, specifications and quantities are provided, we work to prepare pricing without unnecessary delay.

For more complex enquiries, we ask for your understanding. Requests involving multiple items, different product categories, various rolling stock platforms or parts sourced from different countries require each item to be reviewed, identified and priced individually. We prefer to take the necessary time to provide a reliable quotation rather than issue inaccurate pricing under pressure.

To help us respond faster, please include part numbers, OEM references or drawings where available, as well as the locomotive type, wagon type or infrastructure application the parts are intended for. Please also include the required quantities. For wagon components, infrastructure items and engineered goods, drawings or technical specifications are often required to ensure the correct supply.

The more information you provide at enquiry stage, the faster and more accurately we can assist.

We support railway operators, maintenance contractors, procurement teams, project managers and government agencies across Africa. Whether you require a single critical spare, recurring supply support or a complete project list, contact us and we will assess how best we can assist.